Sunday, April 18, 2010

Impact of Social Media on E-commerce search results.

E-commerce is growing in India. Existing sites are getting more traffic. New Websites are acquiring new users. New product categories are getting sold online. Logistics companies are creating separate divisions to cater to E-tail orders. Newer ways of selling online are being experimented with and many new online shopping companies are likely to come up in the next one year.

In spite of a lot of product categories coming in to play, there will still be the top categories like, Electronics, Jewelery, Books and a couple more that each E-tailer would like to have in the portfolio. The fact that there are common vendors and sources for products across sites in India, is also not in for any major change in the near future. Another thing which is not going to change soon is the fact that most people will continue to search for products on Google before entering a shopping site.

For people who are into E-commerce business but think of people engagement features as a waste of time must read the next paragraph.

In a Scenario when most product descriptions look alike, there are chances of your page being left out of the results display by Google. Google has the result indexed in its data, but it uses a duplicate-content filter method so the display of the page will largely depend on the extent of Original/ different content on that page. Hence you loose out if you only have the manufacturer-supplied copy, on the product page.
 
When user reviews augment catalog and product descriptions, it increases the crawl-ability of the product pages and also improves the display placement of the product. It is like outsourcing your copy-writing to the users and getting it done for free.

User Reviews not only serve the purpose of SEO, they also add to other factors like trustworthiness of  website, that contribute to conversions.

2 comments:

Swaraj B said...

Offcourse E-Com is growing in India. All major media groups are already in this business and Zee will be launching it soon. Yes sir, so many newer ways of selling online experimented as Indiatimes gives daily READERS OFFER in all its major group publications, Homeshop18 apart from its eCommerce based business, launched its 24 hours TV Shopping Concept, Sahara launched a only gifting site with focus on NRI gifting, India Today Group launched a heavy discounted site [www.bagittoday.com] for its premium customers, where customer get 30 to 75% discount on MRP & focus is on BIG BRANDS AT GREAT DISCOUNTED PRICES.
People do search from Google as online shopping is quite new to this part of the world but now in south India, customers frequently do shopping on online portals. Hope same will happen all through India sooner.
Web Portals run special promotions on festivals [Diwali, Holi n Valentine etc] and events [DLF IPl, ICL]. Which attracts more traffic to these websites ie. is good for online business.

Anonymous said...

Sorry for the stupid question. What is the best search engine http://google.com or http://yahoo.com?